« Regulation is key, we all have to play by the rules and the rules are the same for everyone. Regulation also brings some confidence in the market so we have to comply with it. »
We are delighted to welcome Thomas COURTOIS, CEO of Nickel since 2019. He previously spent most of his career at BNP Paribas, where he held various positions for more than twenty years, notably in audit, marketing and the management of international entities.
During this episode, Thomas COURTOIS is speaking about digital identification and trust in payment services as well as Nickel’s Innovations:
- At Nickel, everything starts with everyday use. In your view, what is the most underestimated need in payment services today?
- Payment is often seen as an “invisible” service. Is that an advantage or a limitation when it comes to innovation?
- At our event, TRUSTECH highlights the link between identification and payment. Why do you think these two areas are becoming inseparable?
- Today, Nickel represents several million accounts opened and strong growth. In your opinion, what are the key drivers behind this adoption?
- Payment regulation is evolving rapidly. How can organisations balance speed of execution with compliance requirements without slowing down innovation?
- What do you think currently undermines trust in payment services the most?
- In a context of digital transformation and constant innovation, which technologies or trends do you see as the most strategic for the future of payments?
- Nickel’s partnership with physical retail networks such as tobacconists is a differentiating aspect of your model. How do you see this relationship evolving in the digital era?
- Nickel has recently engaged in international partnerships, for example in Belgium with bpost. What impact do these developments have on your vision of the European market?
- If listeners could take away just one key idea about technology, identity or innovation, what would it be?
- Finally, because we talk about it a lot, at Nickel what do you think about artificial intelligence ? Is it a threat or an opportunity ?
Discover the answers to these questions by listening this episode of our podcast: « In Tech We Trust ».
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