Conference Programme

Published on by Fabrice Donnadieu - updated on

Discover the best topic-focused conference sessions at TRUSTECH.

Download our 2018 TRUSTECH Preview file

From the keynote program to the conference sessions, opinion leaders to the most important companies in payment, identification and security will be represented during the 3 days of the event.

Discover the conference tracks of the 2018 programme


It’s 2018 and the PSD2 era is finally upon us. The EU’s payments reform agenda has been to ‘open up’ the payments landscape & ‘level the playing field’ between banks and new entrants. The objective has been for new entrants to bring exciting new digital financial services to consumers. The onus now is on banks to comply by developing APIs that provide the new entrants with access to the banks’ customer accounts. PSD2 is not alone and other regulatory and industry-led initiatives worldwide are moving in the same direction. The UK’s Open Banking initiative, which aims to provide access to small business as well as consumer accounts, sees open access to financial data as the critical ingredient to potentially enormous new value creation. 2018 is also the year GDPR applies across Europe.  This track will dive into this vast topic with presentations from subject matter experts coupled with interactive panel discussions.



Spreading in our environments from data, to process automation or robots increasing capabilities, Artificial Intelligence (AI) is a new paradigm for the enterprises of today and tomorrow.  This conference track embraces many aspects of AI science and markets. This includes deep data initiatives, intelligent automated processes, machine learning and robotic connectivity. With the view to link market usages to raising AI applications we explore themes as:  What new data models allow insight and supervised or deep learning?  What digital infrastructure changes are needed to accommodate AI developments? How will AI Personal Assistants change consumer’s attitudes in using digital devices, including home and car automation?  This track will also explore several compelling business cases in the field of AI that may inspire your own.



In the growing digital ecosystem, efficient connectivity and interoperability constitute a key factor for adequate services delivery. Monitoring shared and distributed resources becomes essential spanning over Network architectures and Cloud infrastructures, including managing IOT Wireless technology, and mobile and secure Internet protocols with 5G/IPV6 configuration. This track offers a comprehensive view of raising the stakes and value chain of the global digital ecosystem through cloud computing, networks management and Internet connectivity. It encompasses subjects as Service Oriented Architecture, routing processes, hardware virtualization levels for Cloud, Interoperability urbanism models, Edge computing for IOT, grid and fox models for networking, and hybrid and multi-cloud environments.  Attendees will walk away with fresh insight into designing or redesigning a wide array of corporate strategies and practices in fields including smart city, health, transport, home, retail and digital services.



Everyone talks about how fintech startups are changing the world of finance, identity, and technology. Some call it a revolution. Some predict the end of banks. Some say cash will disappear and we will need only our identity to shop.  However, the hard reality is that incumbents and challengers have learned to work together, to morph their business model and to “coopete” in an intelligent way. Innovation is sometimes so subtle we can’t detect it.  Banks have ramped up acquisitions, released simple but efficient products like Zelle. Fintech startups have learned to identify markets and customers who are underserved and underbanked and change their views of larger players.  In this track, we will provide the views and perceptions of each actor in the industry, from large banks to innovative start-ups to the tech-PAY from various regions of the world.  Come and discover what may be the next step onto the road to evolution.



Identity and trust are a crisis and opportunity in the healthcare industry. Meeting those challenges will take understanding and responding to regulatory requirements, new technology opportunities like the blockchain and the application of biometrics, and modernizing payments. Creating faster ways to meet patient needs while integrating a de-centralized medical supply chain while maintaining the highest standards of security demands new approaches.  How quickly can they be applied?  What are the implications for health records, medical credentials, aged care industries, pharmaceutical companies, government health departments, and health insurance providers? In this track, you will listen to those who are on the front lines of this battle and learn how their hard-won experiences might apply to you and your organization.



The development of connected devices has reached a significant milestone, going beyond pilots to a breadth of commercial roll-outs. Internet of Things (IoT) is now becoming a reality with connected devices impacting our everyday life. Through concrete use cases, this conference track will address the significant development of connected devices, identifying key drivers, inhibitors and trends in the IoT eco-system. In particular, three key segments - wearables, smart transportation and smart home - powering the rise of consumer IoT will be discussed to highlight real-world examples and identify the impacts of these connected objects on consumers. Connected devices have now become necessary tools and IoT can then leverage the tremendous potential of data to develop new services and create a next generation customer experience. 



Despite Europe’s advances around unified payments, open banking and privacy, in many ways, Asia is leading the world’s fintech revolution. China’s tech giants Ant Financial and Tencent are changing the way billions bank. India’s ‘India Stack’ is providing the infrastructure and framework for a massive shift in the way that country handles its finances and South-East Asia’s progress in cross-border real-time payments promises to rival Europe’s SEPA System.  Will non-bank payment institutions remain the most popular force in China’s fintech environment?  With digital payments acquiring a progressively larger market share, what’s the future for bank cards in China?  How can successful examples from China’s thriving digital payments industry be applied to other emerging markets in Asia and beyond to boost financial inclusion?  In this track, practitioners from China and Asia will share views on how the market is changing and how fintech is driving a massive change in how individuals and companies handle their finances. 



The payment industry has been traditionally focused on limiting fraud payment. However, the last ten years have demonstrated that cyber-attacks could also degrade the confidentiality of transactions’ data and even potentially the availability of IT systems. Meanwhile, the density of cyber-security vulnerabilities have reached a new extreme and create an even wider spectrum of risks for the payment industry. With the new penalties imposed by GDPR in case of data breaches, and renewed threats posed to critical infrastructure, these new risks need now to be confronted more than ever before. This track will provide attendees with an in-depth comprehension of the different types of cyberattacks impacting the payment industry, the business elements that are most at risk, practical mitigation strategies, and the urgency for an organization-wide approach to prevention.  


Digital transformation is impacting all industries at warp speed and the need to strongly identify individuals has never been more vital. Indeed, digital transactions are now regularly targeted by hackers and the risks have never been higher. Biometrics appear, at the moment, as the most compelling technology to create a strong and trustable link between the physical world and digital platforms. Going beyond pure digital software solutions, behavioral biometrics are gaining traction thanks to optimized algorithms and artificial intelligence approaches. In this track, you'll gain a complete understanding of the latest biometrics features available on the market and the best practices to deploy top-of-the-range authentication mechanisms. You’ll also hear first-hand experience on the best way to leverage biometrics to strengthen your cybersecurity strategy.  Concrete use cases from automotive, healthcare, banking, financial services, and consumer devices are all part of what will be covered. 



As the world turns digital, governance models must evolve to meet the needs of a transforming society. Reengineering service models requires active involvement of both the State as well as citizens, and establishing the identity of the end beneficiary remains a challenge in all citizen-centric services.  The essence of the digital economy for every individual is a legal and officially recognized identity that enables social inclusion and basic human rights, something that still needs to be afforded to billions of people across the globe. Identification, privacy, data protection, authentication and interoperability often seem to conflict with the governments’ drive to enable efficient, precise, proactive and relevant services that citizens critically need and benefit from. Yet, they actually reinforce one another.  This track highlights real-world eGovernment use cases along with the latest best practices and analysis from identity technology experts to help bring everything into focus.



The mutation of the market economy towards new types of relationships - sharing economy or services related to connected objects - and the omnichannel nature of the retail customer journey has created some disconnection between the decisive element of the transaction – the payment act – and the purchase of a product or service.

More than ever, the onboarding of the customer at the point of service associated to a seamless strong authentication experience is essential criteria for building an enduring and  trusted relationship between consumers and merchants. Data collected around the payment experience is an essential asset. Between data protection obligations (GDPR) and the likely monetization by some actors, the Retail sector must master the payment process for a seamless customer experience while limiting the risk of default payment or disintermediation.  Concrete use cases from the retail sector along with the latest payment technology research and first-hand experience are all part of what will be covered in this track. 



Driven by GDPR, PSD2, Open Banking and other emerging regulations and API-based industry standards around the globe, the access to your personal data and its exploitation has become a vital topic across FinTech circles and the Tech Giants in general.   What is the next frontier of Privacy and Identity?  Most importantly, how can a regulatory burden become a business opportunity? This track explores the technical issues and business aspects of the interactions and tensions between security, identity, usability, privacy, and regulation in an increasingly interconnected climate.  Attendees will gain a fuller understanding of personal data handling along with the latest info on privacy protection practices and privacy controls. 




Cryptography is of widespread use in the digital world including everything from digital signatures to secure transmission protocols or communications over the Internet.  In this track, we’ll explore crypto trust for digital applications including topics such as tokenization, lightweight crypto for mobile and IOT, TLS browsing, authentication and digital signature certificate management.   We’ll also shine a broader spotlight on how money, identity, trust, privacy, security are being reconsidered in this new decentralized technology landscape.     How can we reduce the problem of fraud in cryptocurrency?  What’s the best way to safely regulate initial coin offerings (ICOs) and token sales while encouraging innovation?  Join us for an illuminating discussion as we explore how cryptocurrency and Blockchain can facilitate consumer engagement and enable protection, traceability and security across a spectrum of trust issues.



Blockchain technology has captured everyone’s attention as more and more businesses and corporations recognize its promise and potential.   Many consider Blockchain to be a powerful foundation for a trusted and distributed Internet. In fact, Blockchain technology is poised to have a significant impact on multiple industries including payments, insurance, finance, energy, healthcare, IoT, music and more. This track will help attendees understand the business value of blockchain along with the key considerations for success in blockchain initiatives.  We’ll also cover where enterprises are in the blockchain journey, and what companies should do to maximize the opportunities.   Join us as we explore present and future of the Blockchain landscape and how to successfully navigate the way ahead. 



Unsurprisingly, Mobile Payment remains the central subject of desire and promises in all countries.  E-Wallets have shown their relevance in e-commerce (convenience, conversion rate, fight against fraud, mobile friendliness).  This has now led to a true battle of titans between the web giants (Amazon, Alibaba, Google, Facebook, Tencent…), the international card schemes (Visa, Mastercard, Union Pay…), the big retailers (Walmart, Starbucks, Tesco…), the banks (Chase Pay in the US or Paylib in France), the smartphone manufacturers (Apple, Samsung, ...), the telecom operators (Vodafone, Orange, Telefonica, MTN ...) and a myriad of start-ups.  In this permanent tumult, each stakeholder will have to gather colossal firepower, great ingenuity and value-added services to win in the long run.  Who will win the battle?  In this track, we’ll discuss how the various stakeholders plan to achieve mass adoption and international expansion.



 Companies and organizations face multiple challenges driven by a quickly changing and increasingly complex global landscape.  This track provides attendees with a special opportunity to get acquainted with the latest commercial solutions, global innovations, trusted tools, customer success stories, and case studies from across the entire industry sector.  Taking into account market issues and competitive technologies, attendees are presented with a diverse range of products, strategies, and actionable insight from leading edge companies.  You’ll walk away armed with the best practices, tips and techniques you need to support rapid change and future growth opportunities for today’s evolving IT and business environments.  This track packs a wealth of big ideas, know-how, and connections into a full day of presentations that bring clarity to complex issues. You'll be able to apply what you've learned immediately and you'll be well prepared for what lies ahead.